Description

The Veterinary Technician will be responsible for inpatient care; surgical monitoring; dental procedures; radiology; sample collection and diagnostics; and client services. We are looking for applicants who have a strong work ethic and want to practice at the highest level of their abilities. Our doctors take the time with the clients and staff to explain procedures, and we expect our staff to practice the same level of caring communication in dealing with clients. Salary for the Veterinary Technician position is commensurate with experience.

Benefits

Veterinary Healthcare Clinic employees receive comprehensive benefits including:

• Competitive compensation
• 401K option with employer contribution
• Group medical, dental, and vision insurance coverage
• CE allowance
• Employee pet discount
• Growth potential

Working Conditions

The Veterinary Technician job requires a 32-40 hour work week, with possible intermittent weekends, holidays, overtime and/or evening work. Compliance with hospital safety and employee policy manual is expected. The Veterinary Technician will have frequent contact with clients and patients in a fast paced and changing work environment. He/she must be comfortable working around sick, injured, or unruly animals in an environment where the noise level can be moderately to very loud. While performing the duties of this job, the employee is regularly required to stand: walk: use hands and fingers to reach or feel: climb, balance, stoop, kneel or, crouch. The employee must be able to lift up to 35-40 lbs. unassisted and up to over 100 lbs. with assistance.

Description

The Kennel Assistant will have responsibilities in multiple aspects of the hospital’s operations, including animal care and treatment, customer service, and housekeeping duties. We are looking for applicants who have a strong work ethic and want to practice at the highest level of their abilities. This position reports to the Practice Manager and will also receive direction from the doctors, Veterinary Technicians, Veterinary Assistants, and the Medical Director. Tasks assigned to the Kennel Assistant may include:

• Animal Care and Treatment Responsibilities – restraint of patients; obtaining fecal and urine samples; assisting with toe nail trims, ear cleanings, anal gland expressions and other grooming tasks, as needed; minor bathing; minor mathematics (for dilution of chemicals); cleaning of surgical equipment; restocking and taking inventory of hospital supplies; observing contagious diseases and isolation protocol and complying with hospital safety standards; assisting doctors and other staff during emergency procedures; moving patients in and out of treatment area, as required
• Customer Service Responsibilities – assisting receptionists with filing and maintaining charts; appropriate record keeping; knowledge of computer system; filling prescriptions (with technician direction); providing physical assistance to clients with multiple pets or large purchases; demonstrating compassion, sympathy, and professionalism when interfacing with clients during high-stress and emotional situations
• Housekeeping Responsibilities – maintaining facility cleanliness through assigned tasks that may include: vacuuming and mopping; removing garbage; doing laundry; dusting; sanitizing treatment rooms, tools, and equipment in accordance with sanitation protocols; cleaning animal kennels and litter boxes; replenishing supplies

Benefits

Veterinary Healthcare Clinic employees receive comprehensive benefits including:

• Competitive compensation
• 401K option with employer contribution
• Group medical, dental, and vision insurance coverage
• CE allowance
• Employee pet discount
• Growth potential

Job Requirements

The Kennel Assistant will have frequent contact with clients and patients in a fast paced and changing work environment. He/she must be comfortable working around sick, injured, or unruly animals in an environment where the noise level can be moderately to very loud. While performing the duties of this job, the employee is regularly required to stand: walk: use hands and fingers to reach or feel: climb, balance, stoop, kneel or, crouch. Compliance with hospital safety and employee policy manual is expected. The employee must be able to lift up to 30 lbs. unassisted.

Description

The Customer Service Representative will serve as a direct liaison between our clients and veterinarians, ensuring that both the patients’ needs and clients’ expectations are met.  He/she will be responsible for communicating treatment plans; maintaining meticulous patient records and documentation of client communications; processing patients’ prescriptions; and collecting payment for services rendered. The Customer Service Representative will also be required to answer incoming phone calls and emails in a prompt, professional, and courteous manner. This position reports to the Front Office Manager and will also receive direction from the Lead Technician, Practice Manager, and Medical Director.

Benefits

Veterinary Healthcare Clinic employees receive comprehensive benefits, including:

• Competitive compensation
• 401K option with employer contribution
• Group medical, dental, and vision insurance coverage
• CE allowance
• Employee pet discount
• Growth potential

Job Requirements

The Customer Service Representative must possess the ability to work well with people, displaying empathy and understanding while supporting the philosophies and procedures of the hospital. The position requires being able to communicate tactfully and maintain calm compassion in emotional situations, as well as to generally provide our clients with an experience that goes above and beyond their expectations.  The Customer Service Representative must be comfortable interacting with animals and working in an environment that can become busy, loud, and/or stressful.